My home network is not showing on the list of available networks?

Try moving your iKettle 2.0 closer to the router, as the kettle is searching for your router and not your smartphone.

The Smartphone is just displaying what the kettle can see.

Try pressing the refresh button each time until your router appears.

Check your Smartphone Wi-Fi settings to ensure that other products can see your home Wi-Fi network.

The kettle is looking for a 2.4ghz signal, please ensure the network you are trying to connect to is 2.4ghz. 


If you need to get in touch, Smarter Support is open Monday to Friday 9am - 5:00pm GMT and can be contacted via the 'Contact Us' section on our website by clicking the following link: Contact Us


Have more questions? Submit a request


Please sign in to leave a comment.