You will need to be the account owner to delete a product. You should be the person who created the network and set up the product.

To rename your network:

1. Go into the network
2. Select the settings icon (top right of the screen)
3. Select network details
4. At the bottom of the screen there is an option to rename or delete the network
5. Select “rename” and enter the new name and select “ok”

The network name will now update.

If you need to get in touch, Smarter Support is open Monday to Friday 9am - 5:00pm GMT and can be contacted via the 'Contact Us' section on our website by clicking the following link: Contact Us