If the power source is cut off, it will shut down the product and the Wi-Fi connection.

By plugging the product back into the power source, it will attempt to reconnect to the network.

This can take up to 55 seconds but can be quicker!

If you need to get in touch, Smarter Support is open Monday to Friday 9am - 5:00pm GMT and can be contacted via the 'Contact Us' section on our website by clicking the following link: Contact Us