If you are finding that the coffee is too weak please make sure that you are using the ‘strong’ setting on the coffee machine (three beans on the app). Please also make sure that the grind adjustment knob on the top of the machine is turned clockwise. This will produce a finer grind and a smoother taste. For a stronger brew, we also recommend using a darker coffee roast and experimenting with different bean blends.
Please do not hesitate to get in touch with Smarter Support by emailing us at firstname.lastname@example.org. You can also give us a call us on 0800 802 1237 if you are in the UK or EU or on +1 (855) 489 5522 if you are in the US.