Please go to settings, then notification centre and locate the Smarter app in the list. Once in, change the ‘Alert Style’ to ‘Alerts’ which is the 3rd picture along. Make sure that all the switches below are on green. You will then receive all notifications for the Smarter devices. If the Smarter app does not appear in the notification centre list you will need to turn your device off then on and follow the instructions above.
Smarter Support is open Monday to Friday 9am - 5:00pm GMT and can be contacted via the 'Contact Us' section on our website by clicking the following link: Contact Us
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