If you are finding that the coffee is too weak please make sure that you are using the ‘strong’ setting on the coffee machine (three beans on the app). Please also make sure that the grind adjustment knob on the top of the machine is turned clockwise. This will produce a finer grind and a smoother taste. For a stronger brew, we also recommend using a darker coffee roast and experimenting with different bean blends.
Smarter Support is open Monday to Friday 9am - 5:00pm GMT and can be contacted via the 'Contact Us' section on our website by clicking the following link: Contact Us