Please remove the carafe, press the open button to access the coffee filter and take out the filter holder, re-adjust it, clean any coffee grinds that are stuck to the top of the filter, close the panel and place the carafe back underneath the coffee machine.

Please do not hesitate to get in touch with Smarter Support by emailing us at support@smarter.am. You can also give us a call us on 0800 802 1237 if you are in the UK or EU or on +1 (855) 489 5522 if you are in the US.