As the network owner, you can delete users from your network.
To do this, go into the network, select the settings icon at the top right of the screen, select ‘manage users’ and select the user you would like to delete.
If you need to get in touch, Smarter Support is open Monday to Friday 9am - 5:00pm GMT and can be contacted via the 'Contact Us' section on our website by clicking the following link: Contact Us
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