Your home network is your router name. It may be something that you have named it yourself e.g. Trevor Road Home or it may be the name that the manufacturer gave it e.g. BTHub3-ABCD.
Please do not hesitate to get in touch with Smarter Support by emailing us at firstname.lastname@example.org. You can also give us a call us on 0800 802 1237 if you are in the UK or EU or on +1 (855) 489 5522 if you are in the US.