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Smarter Support

I've changed my wifi how do I reconnect my Smarter Coffee - 2nd Generation

When you connect your Smarter Coffee to your router, it holds onto those details and cannot be setup with a new router until those details have been cleared.

To clear those details and reset the WIFI, simply press and hold the beans button (bottom left) until you see factory reset appear on the screen. Once the screen has reloaded, unplug it for at least 10 seconds before plugging it back in.

Now the Smarter Coffees WIFI has been reset and you can redo the setup.

If you are still getting the message ‘unable to connect’, please refer to ‘I’m getting a message saying ‘Unable to connect’ when trying to connect my wifi to my Smarter Coffee - 2nd Generation?


If you need to get in touch, Smarter Support is open Monday to Friday 9am - 5:00pm GMT and can be contacted via the 'Contact Us' section on our website by clicking the following link: Contact Us

 

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Dinique
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2 Comments

Date Votes
  • 0
    Avatar
    Rex Macey

    This article doesn't completely answer the question.  It explains how to clear details and reset the WIFI.  What does one do after that?  Could you provide a link to the setup? Thanks.

  • 0
    Avatar
    Charles penning

     

     

    Gen2 Coffee machine The wifi won't reset after factory default, no orange LED ---

     

    After contact concerning this issue, the orange LED did not display, as it won't,the system stays green which threw me. I then thought i couldn't connect the unit back to the network without the Orange led.

     

     if this happens to follow the steps below

     1) Factory reset unit by holding the button down bottom left for 10 seconds.

    2) When unit reboots disconnect power for 20seconds

     3) go to the app and set the unit ready to re-add

    4) power-up unit and hold the phone to the led light with phone screen flashing

    5) hold until it stops flashing you should now see the unit pop up on the APP.

    Cheers 

    Edited by Charles penning
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