The app is saying I need to re-position, why do I need to do this and what do I do?

If calibrated correctly, there are a few scenarios where you would be asked to re-position.

  1. After charging
  2. If the FridgeCam has been knocked and moved on its mount
  3. If a firmware/software update has been received

In all the above scenarios, simply open the app and select 're-position'. The app will ask you to put the FridgeCam back in the fridge then close the door, follow the instructions then confirm.

Please note if the FridgeCam is already in the Fridge you do not need to remove, just hit the reposition button.

You should now have successfully re-positioned your FridgeCam.

If you need to get in touch, Smarter Support is open Monday to Friday 9 AM - 5:00 PM GMT and can be contacted via the 'Contact Us' section on our website by clicking the following link: Contact Us


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