To add a new user, the please ensure that the user to you are trying to invite has downloaded the Smarter app and created an account with their email address. 

Please do not hesitate to get in touch with Smarter Support by emailing us at support@smarter.am. You can also give us a call us on 0800 802 1237 if you are in the UK or EU or on +1 (855) 489 5522 if you are in the US.