You may get a message to re-position your camera. This is likely to be caused by the camera being knocked by an item or when you take the camera out to charge. For more information, check out our 'setup guide' section.
Please do not hesitate to get in touch with Smarter Support by emailing us at firstname.lastname@example.org. You can also give us a call us on 0800 802 1237 if you are in the UK or EU or on +1 (855) 489 5522 if you are in the US.