If your Ikettle has no water inside, don’t panic, it has a boil dry feature and you will be alerted via your app.
The iKettle will cut out between 16 and 20 seconds if boiled dry. Standard cut out time for kettles when boiled dry is 30 seconds.
Our kettles use a Strix mechanism which is present in over 2/3 of kettles on the market. This mechanism features two dry blade 100% mechanical boil protection, in addition to our temperature monitoring firmware.
Please do not hesitate to get in touch with Smarter Support by emailing us at firstname.lastname@example.org. You can also give us a call us on 0800 802 1237 if you are in the UK or EU or on +1 (855) 489 5522 if you are in the US.