If your Ikettle has no water inside, don’t worry, it has a boil dry feature and you will be alerted via your app.
The iKettle will cut out between 16 and 20 seconds if boiled dry. Standard cut out time for kettles when boiled dry is 30 seconds.
Our kettles use a Strix mechanism which is present in over 2/3 of kettles on the market. This mechanism features two dry blade 100% mechanical boil protection, in addition to our temperature monitoring firmware.
If you need to get in touch, Smarter Support is open Monday to Friday 9am - 5:00pm GMT and can be contacted via the 'Contact Us' section on our website by clicking the following link: Contact Us
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