1. Community
2. General Discussion
3. This company is a joke

Hi Tony,  Thank you for getting in touch.  Our carafes arrived at our dispatch warehouse last week as promised, and I am happy to confirm that pre-ordered carafes will be with customers within the ...

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• Scarlet
• Created June 24, 2019 10:31
• 0 votes

1. Smarter Coffee - 1st Generation
2. Troubleshooting
3. How do I reset my machine?

Hi Tsjakobsen,  Thank you so much for flagging this for us, it's a big help! If you need any further support please do get in touch with our customer service team via support@smarter.am. Best wishe...

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• Scarlet
• Created February 11, 2019 12:45
• 0 votes

1. Community
2. General Discussion
3. Error code when trying to sign into app

Hi Dan,  Please accept our apologies for the delay in resolving the log in issue.  I have had a look into our communications with you and can see that our customer service team emailed you back wit...

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• Scarlet
• Created January 17, 2019 12:59
• 0 votes

1. Community
2. General Discussion
3. Error code when trying to sign into app

Hi everyone,  We are aware of this issue and can confirm that our tech team has been working hard to resolve it over the last few weeks.  As it stands they have established a fix which will be goin...

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• Scarlet
• Created January 16, 2019 09:14
• 0 votes