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Smarter Support

We love to hear from you, our customers. If you have any problems whatsoever or just want to talk about how good your morning coffee tastes, get in touch with our friendly support team.

  1. Smarter Support
  2. Smarter Coffee - 2nd Generation
  3. FAQ

FAQ

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  1. The grinder is not working and will not produce any grounds?
  2. I am not receiving the finished brewing notification?
  3. My Smarter Coffee machine is no longer connected to Google assistant?
  4. I am getting a ‘No Carafe’ message, but the carafe is in its place. What do I do?
  5. What way do I turn the dial on top of my Coffee machine?
  6. Can I change the name of my Smarter Coffee - 2nd Generation
  7. How do I change the colour panels on my Coffee machine?
  8. How do I descale my Smarter Coffee machine?
  9. Can you use the Smarter Coffee - 2nd Generation without the app?
  10. If I turn off my Smarter Coffee - 2nd Generation will it reconnect automatically?
  11. What is the difference between the Smarter Coffee - 1st Generation and Smarter Coffee - 2nd Generation?
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